State Farm® Insurance Agent Troy McCoy
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
No Name
August 13, 2024
"It was appreciated for them to look over my total coverage and see if I could save money on my current premiums."
Nancy Schimmelman
April 4, 2024
"Shiela makes the McCoy Agency special. She'll go out of her way, e.g. to recommend how to earn a discount by taking a senior driver online course, to help offset recent rate increases. She's very patient as I try to figure out what coverage works best for us too. She's very fast in handling any policy changes as well."
Bill Maddex
March 28, 2024
"Kara is the State Farm SuperWoman!"
"Great to hear! Thank you."
Penny Cox
February 9, 2024
"Sheila is the BEST!"
"We agree!"
Michael Somerville
November 2, 2023
"very nice to work with..."
"We appreciate you too, thank you."
Philip Beech
August 30, 2023
"Shiela is great."
"We agree!"
redneck cowboy
July 14, 2023
"Always treated well and helped. Let state farm help you too."
"Thank you!"
J
December 22, 2022
"Super friendly and helpful . Great staff"
"Thank you!"
Mark Boyer
September 2, 2022
"I called the 1-800 number to get a quote, the process was painless, was on the phone for about 15 minutes and the agent I talked to was very knowledgeable and very personable, I could tell she liked her job. I accepted the quote which was about $150 less then I was paying at my previous insurance company. I downloaded the app and created an account, after logging in and browsing found out my email address was incorrect, was very easy to correct. While on the phone they assigned me a local agent, which I called after correcting my email address, to get my portfolio resent to my correct email address and Marissa Moore, the first local connection I made, was more then exceptionally helpful and made sure my info was resent. A few days later Marissa called me letting me know that after reviewing my portfolio that I could up my coverage for my personal renter insurance fron 2,000 to 20,000 and no increase to my cost of insurance. Two days later I needed to increase my renters liability, I called Marissa again and she made it real easy and I had in hand my new police when she said I would get it. This is exactly what service should look like, thru the whole process."
Dawn Lee
May 12, 2022
"Sheila is so amazing! We've been with SF for over 20-years and Sheila has always gone to bat for us with the few claims we've had. Most recently, she was able to save us having to battle with the claims department. Sheila always goes above and beyond; she is very quick to respond and we couldn't ask for a better agent representative. She's absolutely wonderful!"
Tracy Taylor
May 11, 2022
"Sheila reached out to me to offer her services in processing my refund. A pleasure with whom to communicate! Expeditious response. Marissa exhibited excellent job knowledge, research and communication skills as well as an eagerness to provide outstanding customer service."
Otilia Rodríguez
February 16, 2022
"I love this people's"
River535 Ginn
February 12, 2022
"Fantastic experience. They genuinely want to give you the best deal."
Rodger Moran (Rodger D Moran, CPA)
December 8, 2021
"I am treated like royalty at Troy McCoy's State Farm. Always responsive and helpful."
"Thank you Rodger!"
Andromeda
November 30, 2021
"Everyone at Troy McCoy is sincere and compassionate to your needs...😁👍"
"That means a lot to us. Thank you."
Jacob Best
November 18, 2021
"Amazing office and staff! Highly recommended!"
"Thank you Jacob!"
Paul Studer
August 25, 2021
"Shiela McDonald is the best I have ever dealt with. She doesn’t let go of an issue until it is resolved"
"Thank you Paul, we love working hard for our customers."
Kelley Canfield
July 8, 2021
"Kara and the whole team were exceptional in dealing with all the paperwork following my dad's devastating death. I can't thank them all enough."
"Miss your dad, hope all is well as can be."
Barbara Sizemore
February 3, 2021
"When you have a tough event in your life and State Farm picks you up and takes a big part of your burden off your back....., well, thanks, Sheila, you sure help."
"Thank you Barb, look forward to seeing you in the office soon."
Earth Friendly Recycling
January 6, 2021
"Excellent service and pricing! Best of both worlds with this agency. Sheila is great to work with. Highly recommend."
"Thank you!"
Kteal
December 18, 2020
"Great agent, always helpful and informative!"
"We appreciate your kind words."
clarence pennington
December 17, 2020
"Exceptional sevice in every way! Thank you for all you do!!"
"Thank you, this means a lot to us."
Stella
November 1, 2020
"I like State Farm, but Sheila and the people over at this office are the real reason I have stayed with them. They have always been incredibly clear, patient and helpful every time I've called with questions or changes. I called just the other day about a billing issue, I was immediately talking to a real human (Sheila) and it was all resolved in under 5 minutes. I'm always impressed with the quality of service."
"Thank you for your kind review."
Alex Lui
October 25, 2020
"Super helpful when you need them!"
"Great to hear!"
Randy Mack
August 2, 2020
"Very good rates and professional staff was referred by barb Johns"
"Referrals are the highest praise. Thanks to you and Barb."