State Farm® Insurance Agent Troy McCoy

"Kara provides quick and efficient service!"

"I recently switched my auto and home insurance to State Farm through Troy McCoy State Farm in Battle Ground, and Kara Schoonover made the whole process easy. She walked me through my options, answered every question patiently, and handled the paperwork for both policies. As new information became available, she made me aware of it right away, so I never had to wonder where things stood. On top of that, I’m saving over $300 a month. It’s rare to find someone who is this knowledgeable and still makes you feel like a person instead of a policy number. I’m grateful for her help and would gladly recommend her and the Troy McCoy team to anyone looking for insurance in the area."

"Please thank Riane for me for her EXCELLENT CUSTOMER SERVICE! She is, by far, the most courteous and patient insurance agent I have ever used! Promote immediately!"

"I cannot say enough about State Farm and the customer service I receive from Sheila McDonald.
What a competent person she is!!!
She's great at responding quickly and breaking things down and getting the job done whatever that may be.
If you're in need of a great insurance company, try State Farm Insurance, Troy McCoys Office, you'll be glad you did!!!"

"This is a very responsive agency. Hat's off to Kara for being an A-1 rep!"

"Shiela has served us / me with exceptional professionalism, and also compassion."

"I had an awful experience with my last insurance agent and Sheila fixed everything. Great agency and an even better agent. Thank you!"

"I have used Troy McCoy State Farm for a few years now, and I have not been disappointed! They are always professional, friendly, and efficient when I call! I’ve had the pleasure of working with Sheila for the last 3 years, and she has made any issue I’ve needed solved seamless! Including helping me find a new experienced agent as I’ve moved states! If you’re looking for a good insurance team who listens, and takes care of their customers. I’d recommend them every time!"

"Sheila has always been a very helpful person no matter what i need to do......"

"I’ve been with this office for many years.
They are very kind, compassionate, easy to talk to and quick to respond to my questions and concerns.
Always suggesting ways I could save money."

"This is a long review, but first and foremost Sheila McDonald is amazing🙌. Unfortunately JJ Richards statefarm agency inherited a giant mess of coverage I had from another state farm agency👎. I left my old agency last December frustrated and just wanting coverage, my work policies squared away and to JUST pay my bill. My previous agency was screwing me over Including chargebacks,multiple policy errors,allowing random coworkers to change my policy without my knowledge and borderline fraud(TBD). Sheila at JJ Richards fought for me and got down to the bottom of 2 years of charges and changes that had my entire account upside down which was wild because I have always had my account on auto pay. Can't recommend them enough! This Statefarm agency has integrity and actually like providing insurance. Thank you Sheila🫶"

"Sheila McDonald is great, she is attentive and provides excellent customer service. Even after years I never met, nor spoke with Troy McCoy which was disrespectful as he should at least introduced himself, but because Sheila does such a good job for him I stayed. I submitted a claim that was never taken care of though I made multiple calls."

"Shiela McDonald is amazing to work with and every time I have an issue she always fixes it for me and gives the best conversations."

"Troy McCoy and his office staff have gone out of their way to make sure that our insurance needs are met. During a recent event, Office Manager, Sheila McDonald stepped forward and went the extra mile. Thank you, Sheila, for your time and help in this issue."

"Love dealing with Shiela, always helpful with knowledge!"

"Sheila has always gone above and beyond taking all the time necessary to answer all my questions. Troy McCoy's office in Battleground is the one place I will always recommend 100% the staff there is amazing."

"It was appreciated for them to look over my total coverage and see if I could save money on my current premiums."

"Shiela makes the McCoy Agency special. She'll go out of her way, e.g. to recommend how to earn a discount by taking a senior driver online course, to help offset recent rate increases. She's very patient as I try to figure out what coverage works best for us too. She's very fast in handling any policy changes as well."

"Kara is the State Farm SuperWoman!"

"Sheila is the BEST!"

"very nice to work with..."

"Shiela is great."

"Always treated well and helped. Let state farm help you too."

"Super friendly and helpful . Great staff"

"I called the 1-800 number to get a quote, the process was painless, was on the phone for about 15 minutes and the agent I talked to was very knowledgeable and very personable, I could tell she liked her job. I accepted the quote which was about $150 less then I was paying at my previous insurance company. I downloaded the app and created an account, after logging in and browsing found out my email address was incorrect, was very easy to correct. While on the phone they assigned me a local agent, which I called after correcting my email address, to get my portfolio resent to my correct email address and Marissa Moore, the first local connection I made, was more then exceptionally helpful and made sure my info was resent. A few days later Marissa called me letting me know that after reviewing my portfolio that I could up my coverage for my personal renter insurance fron 2,000 to 20,000 and no increase to my cost of insurance. Two days later I needed to increase my renters liability, I called Marissa again and she made it real easy and I had in hand my new police when she said I would get it. This is exactly what service should look like, thru the whole process."